Challenges Solved
- Compound AI Architecture: Architected an event-driven system using Microsoft AutoGen and LangGraph to handle complex, multi-turn SMS survey interactions.
- Enterprise Grade Tracing: Designed a suite of 10+ secure agent tools with strict schemas, rate limiting, and Open-Telemetry tracing for full auditability.
Signal
Enterprise AI / Agentic Workflows / Reliability
Technical Depth
- Agent Orchestration: Leveraged a combination of AutoGen and LangGraph to manage stateful conversations and tool-calling logic across multiple specialized agents.
- Observability: Integrated Open-Telemetry to track agent decisions and tool executions, ensuring that every survey response can be audited for compliance and quality.
- Scalability: Built on an event-driven architecture to handle spikes in SMS traffic without compromising response latency.
Links
- Internal Project (ARGO DATA)